Skilled nursing facilities live or die by discharge throughput. The single biggest predictor of margin in the SNF setting isn't admissions; it's whether the team can move a patient home or to the next level of care on the day the plan says they will.
Discharge planning is also the workflow most resistant to point automation. It pulls from a half-dozen systems, depends on caregivers who don't share an EHR, and runs partly on faxes and Excel.
We took on this workflow last, on purpose. The first wave of Curee work was the easy stuff — documentation, prior auth. This is the hard stuff. The wins are smaller per case, the cases are more numerous, the latency requirements are tighter. We think it's the workflow with the most downstream value in this setting.
